Shanghai Kailing Special Vehicle Manufacturing Co., Ltd. (hereinafter referred to as "we") attaches great importance to the security of users' personal information and privacy, and formulates this privacy policy in strict accordance with the "Cybersecurity Law of the People's Republic of China", "Personal Information Protection Law of the People's Republic of China", "Network Data Security Management Regulations" and other laws and regulations. This policy applies to all service scenarios such as your access, browsing, and use of Kailing's official website (hereinafter referred to as "this website"), online messages, online consultation, form submission, etc. Please read this Privacy Policy carefully before using the services of this site; if you submit personal information, it means that you have fully understood and agreed to all the terms of this policy. If you do not agree with this policy, please stop using this website.
1. Personal information: refers to information recorded electronically or by other means that can identify a specific natural person alone or in combination with other information, including name, mobile phone number, email address, company name, contact address, etc.;
2. Anonymous information: statistical data that cannot identify a specific natural person and cannot be restored, and is not personal information;
3. Processing: includes collection, storage, use, processing, transmission, provision, disclosure, deletion of personal information, etc.
1. Online message/consultation form collection: name, contact number, email, company name, demand description;
2. Supplementary information for business cooperation and quotation matching: company address, business needs, and contact person information. Collection purpose
3. Respond to your inquiries, quotations, product explanations, and after-sales docking;
4. Establish business communication files and follow up on cooperation negotiations;
5. Handle your questions, complaints and service guarantee;
6. Keep communication records and fulfill contract and financial and tax compliance filing obligations.
When visiting this site, the server automatically records the following anonymized access data, which is only used for website security and access statistics optimization, and does not locate personal identity:
1. Access IP, browser type, device model, operating system;
2. Access time, page browsing history, length of stay, and jump source;
3. Cookie, site cache identifier. Collection purpose
4. Ensure the security of the website server and prevent attacks and malicious access;
5. Count website traffic and optimize page layout and product display;
6. Identify abnormal access and maintain stable operation of the website.
We will not forcefully collect sensitive personal information such as ID cards, bank cards, faces, locations, household registrations, etc. We will never ask for irrelevant private data unless you provide it voluntarily.
1. Business form information: retained for 5 years from the last communication to meet the traceability requirements for commercial and financial tax disputes; automatically desensitized/completely deleted after expiration;
2. Website access logs: retained for 90 days and cleared in batches upon expiration;
3. If you actively request to delete your personal information, we will immediately clear the corresponding data after verifying your identity, and only keep minimal records necessary for compliance.
4. Data is stored in domestic compliance servers and no personal information is transmitted overseas.
1. We will only use information in accordance with the purposes stated in this policy and will not abuse it beyond the scope:
2. Only used to connect business with you, respond to inquiries, and provide products and services;
3. Used for website security operation and maintenance, access data analysis, and troubleshooting;
4. Push product and activity information related to Kailing business (you can refuse marketing push at any time);
5. Cooperate with the public security, market supervision, network information and other legal authorities to obtain information in accordance with the law.
(1) Authorized service provider: third-party technical service provider for website server, form storage, and security protection. The service provider only provides technical support, signs a confidentiality agreement, and is strictly prohibited from using user information privately;
(2) Legal requirements: When judicial and administrative agencies issue documents to retrieve documents in accordance with the law, they shall cooperate in providing them in accordance with the law;
(3) Business mergers, spin-offs, and acquisitions: When information transfer is involved, public notification will be made in advance, and the transferee must equally fulfill privacy protection obligations; you have the right to refuse and request deletion of information.
Without your separate written consent, your name, phone number, business contact information and other private information will never be publicly released.
1. This site uses cookies to remember browsing preferences, simplify form filling, and collect statistics on access data;
2. You can refuse or clear cookies through browser settings, but abnormal form functions and page interactions may occur after closing;
3. This site does not use third-party cookies to track users for advertising purposes.
1. Right to know and decide: You can choose whether to provide contact information and have the right to refuse the collection of unnecessary information; you can cancel the push of marketing information at any time;
2. Right of inspection and copying: You can contact us to retrieve all personal information you retain on this site;
3. Right of correction: If the information is incorrect, you can apply to modify or correct the content of the form;
4. Right to delete (right to forget): After communication is terminated, you can apply to completely delete all contact information and consultation records;
5. Right to withdraw consent: You can withdraw your information use authorization at any time, and we will stop corresponding processing after withdrawal;
6. Right to complain and report: If you think we have handled information in violation of regulations, you can complain to the Internet Information and Market Supervision Department.
1. The website server uses a firewall, encrypted data storage, and form transmission uses an HTTPS encrypted channel;
2. Establish internal data access control. Only business docking personnel can view customer consultation information, leaving traces throughout the entire operation;
3. Conduct regular server security inspections and vulnerability repairs to prevent data leakage, tampering, and loss;
4. If there is a risk of information leakage, we will take remedial measures as soon as possible, report to the regulatory authorities in accordance with laws and regulations, and inform affected users.
This site is intended for corporate business customers and does not specifically provide services to minors. If a minor under the age of 18 accidentally submits personal information, please contact us as a guardian and we will delete the corresponding data immediately.
We have the right to update this policy in accordance with laws, regulations and business adjustments. After the update, it will be announced on the "Privacy Policy" page at the bottom of the website, and the update date will be marked on the homepage. Major changes (information sharing rules, adjustments to the scope of collection) will be prominently announced through website announcements. Your continued use of the website constitutes acceptance of the updated policy.
1. You shall be solely responsible for any harassment or loss caused by you disclosing your contact information through public channels;
2. The third party is responsible for the privacy rules of third-party external link websites (links to this site, jump cooperation platforms), and this policy does not apply to third-party sites;
3. For information leakage caused by network security incidents that cannot be completely avoided, such as force majeure, malicious hacker attacks, etc., if we have fulfilled our security protection obligations, we will be exempted from corresponding responsibilities in accordance with the law.